Terms of Service

1. Who We Are

Reboot Inc. ("Xomer," "we," "us," or "our") is a Nevada-based web design and digital marketing company that provides professional website design, development, search engine optimization (SEO), answer engine optimization (AEO), and related services to local businesses.

Business mailing address. Notices to Reboot Inc. may be mailed to Reboot Inc., 930 S 4th St Ste 209 PMB 5981, Las Vegas, NV 89101. This is a commercial mail-receiving address, not Reboot Inc.'s principal executive office or registered office. Service of process must be made on Reboot Inc.'s registered agent or by another method permitted by applicable law. A contractual notice may also be sent to the legal-notice email designated on Xomer's contact page and is deemed received when transmitted if the sender receives no automated rejection, or on the next business day if transmitted after 5:00 p.m. Pacific Time.

"Client," "you," or "your" refers to any individual or entity that engages our services, submits payment, or requests a free audit through our website.

2. Services

Xomer provides the following services, as specified in your checkout order and the documents you accepted at checkout:

• Custom website design and development for local businesses
• On-page SEO setup (title tags, meta descriptions, schema markup, page structure)
• Answer Engine Optimization (AEO) content structuring and schema implementation
• Google Business Profile setup (if not already established) and search engine registration with Google and Bing
• Professional copywriting and photography sourcing for your website
• Required managed hosting, maintenance, monitoring, reporting, minor updates, and one prioritized monthly improvement cycle while Xomer operates the site

Free Audit. A free website audit is an informational assessment only. No payment is due and no services are rendered as a result of an audit unless you separately engage us in writing.

2A. Managed monthly service

The $150 monthly service includes managed hosting of the delivered website, routine platform maintenance, availability and basic security monitoring, one monthly performance report, reasonable correction of Xomer-caused defects, and one prioritized monthly improvement cycle selected after considering Customer requests and site data. Minor content updates and the improvement cycle together include up to two hours of implementation work per billing period. Unused time or cycles do not roll over and have no cash value.

The monthly service does not include a redesign or rebuild, new standalone pages, new brand identity, original photography or video, paid advertising, advertising spend, third-party subscriptions, domain registration or renewal, custom integrations, CRM work, migration to another host, emergency or after-hours support, legal or accessibility certification, or work caused by Customer or third-party changes. Xomer will quote excluded work in writing, and no additional charge is authorized until Customer accepts the quote.

Xomer will perform the stated activities using reasonable professional care. Search engines and AI systems control their own rankings and recommendations. The monthly service promises work, maintenance, and deliverables, not visibility, ranking, traffic, leads, sales, revenue, or return on investment.

For this clause, basic security monitoring means automated monitoring of hosting availability, TLS status, platform security alerts, and known-malware indicators supported by Xomer's hosting stack. It is not a managed security operations center, penetration test, incident-response retainer, or guarantee that every vulnerability, intrusion, outage, or malicious act will be prevented or detected.

3. No Guarantee of Results

4. Payment Terms

Website Build: The one-time website development fee ($499) is collected in full at checkout. Work begins within one business day of payment. Section 5 states when the Build Fee is earned and when a full or proportional refund applies.

Monthly Services: Monthly services are billed on the same calendar date each month. Fees are due in advance. You may cancel at any time; there is no notice period. See Section 16 for the full cancellation and termination terms.

Late Payment: Invoices unpaid after 10 days may result in suspension of services. Amounts more than 30 days past due accrue interest at 1.5% per month. We reserve the right to suspend or terminate services for non-payment without further notice.

Price Changes: Clients accepted during the founding validation period keep the stated $150 monthly service price for their first 12 months, provided service remains continuously active. After that commitment, we provide 60 days written notice before any monthly price change. Fixed-price project quotes are valid for 30 days from the date of issue.

Online Payments: Payments made through our website are processed securely by Stripe, Inc. We do not store your card details. By submitting a card payment, you also agree to Stripe's Terms of Service. For our full refund and cancellation terms, see our Refund Policy.

5. Refund Policy

If Xomer does not complete and deliver the full contracted build for any reason, Xomer will refund $499 less: (a) the reasonable, documented value of usable project-specific work actually delivered to Customer; and (b) noncancelable third-party costs that Customer approved in writing before Xomer incurred them. The total retained amount will not exceed $499. If Customer prevents completion by withholding required access or content after written notice and a reasonable opportunity to cure, Xomer may deliver the usable work completed to date and apply the same proportional calculation.

This section does not limit a remedy required by law or for a duplicate or unauthorized charge. A noncurable material breach by Xomer gives Customer an immediate right to the applicable refund and other nonwaivable remedies. For a curable material delivery breach, Xomer has 10 business days after receiving a reasonably detailed written notice to cure before the same remedies apply. If Xomer terminates for convenience, it must either complete and deliver the contracted build or issue the proportional refund above.

If you are dissatisfied with the completed website, we will make reasonable revisions as described in the scope documents you accepted at checkout. Dissatisfaction with results (rankings, leads, traffic) after launch does not entitle you to a refund, as results are not guaranteed (see Section 3).

Monthly service fees. Each $150 monthly fee is earned at the start of the service period and is not prorated or refunded after that period begins. Cancellation immediately stops the next and all later renewals, and service continues through the paid period. This rule does not apply to duplicate, erroneous, or unauthorized charges, refunds required by law, or the unused portion of a period if Xomer terminates for convenience or ceases the paid service before the period ends. See Section 16 for the full cancellation terms.

6. Chargebacks and Payment Disputes

A payment dispute does not transfer ownership of unpaid work. We may suspend the affected license and pursue amounts lawfully due, including reasonable documented costs where permitted by law.

7. Client Responsibilities

You agree to:

• Provide accurate and complete information about your business within 5 business days of project initiation
• Review the launch-ready website promptly. Xomer will not publish it without your affirmative approval. Delayed feedback may move the delivery schedule.
• Ensure all content and materials you provide to us are accurate, legally compliant, and do not infringe any third-party rights
• Maintain appropriate business licenses, permits, and insurance required for your industry
• Ensure ongoing compliance with the Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG) after delivery
• Not use the website for any unlawful, deceptive, or misleading business practices

Content accuracy. You are solely responsible for the accuracy of business information (hours, pricing, services, certifications, licensing) displayed on your website.

7A. Franchise and brand authorization

Customer represents, warrants, and covenants that: (a) Customer has disclosed every franchise, license, dealer, cooperative-advertising, territory, trademark, domain-name, and digital-marketing restriction applicable to the Services; (b) before Xomer begins affected work, Customer has obtained and will maintain every written approval required from its franchisor or other rights holder for the website, domain name, content, advertising, search optimization, business listings, and use of every name, logo, trade dress, photograph, and other brand asset supplied or requested by Customer; and (c) Customer's engagement of Xomer and Xomer's performance within the documented authorization will not breach or interfere with any agreement or third-party right. Customer shall deliver the operative agreement provisions and written approvals to Xomer before affected work begins and shall promptly notify Xomer of any amendment, expiration, suspension, revocation, or objection. Customer shall not ask Xomer to conceal any website, domain, advertisement, or campaign from a franchisor or rights holder.

Authorization is a condition precedent to Xomer's obligation to perform affected Services. Upon a credible rights-holder objection or when authorization cannot be verified, Xomer may suspend the affected Services and debrand or disable disputed material that Xomer hosts, without waiving fees already earned. Xomer will not transfer, surrender, delete, or disable a customer-owned domain or other customer-owned asset unless directed by Customer in writing; required by a written agreement with the rights holder that binds Customer; required by a binding registrar, registry, or hosting-provider rule applicable to the asset; required by a final UDRP, URS, or comparable binding domain-dispute decision; or ordered by a court or arbitrator with authority over the asset. A domain containing a third party's mark will be registered only in the name authorized in writing by that rights holder.

Customer will defend, indemnify, and hold harmless Xomer, Reboot Inc., and their personnel from a third-party claim, demand, injunction, loss, damage, cost, or reasonable attorneys' fee arising from Customer's breach of this section or from materials, permissions, or instructions supplied by Customer, except to the extent a final judgment attributes the claim to Xomer's material departure from the documented authorization or Xomer's willful misconduct. These obligations survive termination.

8. Intellectual Property

Customer ownership; retained Xomer materials. Upon Xomer's receipt of the full $499 Build Fee, Xomer assigns to Customer all right, title, and interest Xomer owns in the final website copy, design, and code created specifically for Customer and identified as a deliverable. Customer-supplied material remains Customer's. Xomer retains its pre-existing and general-purpose templates, libraries, tools, methods, know-how, hosting, automation, monitoring, and security systems, and improvements that are not specific to Customer (Xomer Materials). Xomer grants Customer a perpetual, worldwide, nonexclusive, royalty-free license to use Xomer Materials only as embedded in the delivered website as necessary to operate, maintain, and modify that website. Third-party material remains subject to its license. A monthly balance does not divest or revert ownership of a build for which the Build Fee was paid. Xomer may suspend only an unpaid service or an unpaid license that is genuinely separate from the paid build.

Your content. You retain ownership of content, logos, and materials you provide to us and grant us a limited license to use them to provide services.

Our systems. Our proprietary processes, methodologies, code libraries, templates, frameworks, and SEO/AEO systems remain our exclusive property at all times.

Portfolio rights. We retain the right to display your website in our portfolio and marketing materials unless you request otherwise in writing.

9. Third-Party Services and Dependencies

Our services depend on third-party platforms including Cloudflare (hosting), Google (search algorithms, Google Business Profile, Analytics), and various APIs. We are not responsible for outages, policy changes, algorithm updates, or service interruptions by third parties.

Google and other search engines may update their algorithms at any time, which can affect your rankings without any fault on our part. Such changes do not entitle you to a refund or credit.

Illustrative and AI-assisted content. Xomer may use properly licensed stock photography and content created or edited with generative tools in its own marketing and in client work where appropriate. Illustrative imagery does not depict a Xomer client, employee, completed project, testimonial, or guaranteed result unless it is expressly identified as such. Any disclosure required for a particular advertisement or image appears with that content; this paragraph is supplemental and does not replace a required content-level disclosure.

10. Limitation of Liability

11. Disclaimer of Warranties

EXCEPT AS EXPRESSLY STATED IN THESE TERMS, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT: (a) OUR SERVICES WILL MEET YOUR SPECIFIC REQUIREMENTS; (b) RESULTS WILL BE UNINTERRUPTED OR ERROR-FREE; (c) YOUR WEBSITE WILL ACHIEVE ANY PARTICULAR RANKING, TRAFFIC, OR LEAD VOLUME.

Nothing in these Terms waives rights or remedies that cannot lawfully be waived. Any limitation applies only to the maximum extent permitted by applicable law.

12. Indemnification

You agree to defend, indemnify, and hold harmless Reboot Inc. and its officers, employees, agents, successors, and assigns from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your breach of any provision of these Terms
• Content or materials you provided to us that infringe any third-party intellectual property, privacy, or other rights
• Inaccurate business information or claims displayed on your website that you approved
• Your violation of any applicable law, regulation, or industry requirement
• Claims by your customers arising from your products, services, or business practices

13. Dispute Resolution: Mandatory Arbitration

Informal Resolution First

Before initiating any formal proceeding, you must notify us of your dispute in writing via our contact form with a description of the claim and your requested resolution. We will attempt to resolve the dispute in good faith within 30 days.

Content, Accessibility, and Technical Remediation

To the maximum extent permitted by law, a person bound by these Terms who asserts that website content, an image, accessibility, or a technical implementation is non-compliant must first provide written notice identifying the affected URL, the specific issue, the requested resolution, and, when relevant, the device, browser, or assistive technology used. You must allow us 30 days after complete notice to investigate and remediate the issue before initiating a private formal proceeding. If a complete remediation reasonably requires more time, we may provide a written remediation plan and target date. Investigation, response, or remediation is not an admission of liability.

This notice-and-remediation process does not restrict emergency relief, a complaint to a government agency or regulator, or any right or remedy that cannot lawfully be waived. It does not prevent government enforcement or erase a penalty already imposed by applicable law.

Binding Arbitration

If informal resolution fails, all disputes shall be resolved exclusively by final and binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. Arbitration shall take place in Clark County, Nevada.

Class Action Waiver

YOU AND REBOOT INC. EACH WAIVE ANY RIGHT TO BRING OR PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, OR ANY OTHER REPRESENTATIVE PROCEEDING. ALL DISPUTES MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY ONLY.

Injunctive Relief Exception

Notwithstanding the arbitration requirement, either party may seek emergency injunctive or other equitable relief in a court of competent jurisdiction in Clark County, Nevada to prevent irreparable harm, including enforcement of intellectual property rights or breach of confidentiality obligations. Seeking such relief does not waive the right to arbitrate the underlying dispute.

Governing Law

These Terms are governed by the laws of the State of Nevada without regard to its conflict of law principles. For matters not subject to arbitration, the parties consent to exclusive jurisdiction in Clark County, Nevada.

14. Acceptable Use

You may not use our services in connection with any website or business that engages in illegal activity, contains fraudulent or deceptive content, violates CAN-SPAM or TCPA, or involves unlicensed practice of medicine, law, financial advice, or other licensed professions. Violation of this section entitles us to immediately terminate services without refund.

15. Service Levels

We target 99% website uptime excluding scheduled maintenance and third-party outages. Support response targets:

• Website completely down: 4 business hours
• Major functionality broken: 1 business day
• Minor issues and update requests: 2-3 business days

These targets are goals, not guarantees. We do not provide 24/7 emergency support.

16. Termination

Cancelling monthly service. You can cancel any time by emailing us or using our contact form. There is no notice period. Your service runs to the end of the period you have already paid for, and there are no further charges. We confirm your end date in writing when we process your cancellation. Monthly fees already charged for a period that has started are not refunded. If you would rather keep the site running one more month, tell us by the deadline given in your cancellation confirmation and we will add a single extra month at your current monthly rate, billed in advance. We confirm that in writing before charging it. You can still cancel at any time after that. There is no minimum term and no cancellation fee. One-time project engagements are subject to the refund terms in Section 5.

By us: We may suspend or terminate your services immediately for breach of these Terms, non-payment, or conduct we determine to be harmful. We may terminate for convenience with 60 days notice.

Coming back. If you restart monthly service within 12 months of your end date, and you are resuming your archived site rather than commissioning new work, we do not charge the website build fee again. Monthly service resumes at our published rate on the date you restart. We tell you that rate and send you a new payment link before anything is charged, and nothing is charged until you use it. If your site had not launched when you cancelled, and you restart monthly service within 12 months, we finish that same site and we do not charge a build fee. We charge a build fee once per site, and yours has already been charged. This is a waiver of a future charge, not money we are holding for you. It cannot be paid out, cannot be transferred or assigned, cannot be set against monthly fees or any other charge, and applies only to finishing that same site. If you do not restart within 12 months, the waiver ends. A redesign or a rebuild from scratch is new build work and is priced as such. This does not apply if you have asked us to delete your data.

Cancelling before launch. If you cancel after we have started work but before your site launches, Section 5 states whether and how much of the $499 Build Fee is refunded. We finish the work already in progress and send it to you on your service end date, at no extra charge. That work is yours once the build fee is paid. Some parts may still be placeholders, and anything licensed from a third party stays under its own licence. Once the $499 build fee has been paid, the work we have completed is yours, whether or not a monthly service invoice is outstanding.

Your site after cancellation. When you cancel we send you a copy of the site as it stands that day, at no charge. When your service ends we package the completed site and email you a download link, also at no charge. The link works for 30 days after your service period ends. After that, email us and we will send it again at no charge for 24 months after your service ends.

What the package contains. The package includes your site's source files and its built files. You or a developer you choose can host it elsewhere. Some parts of a site are licensed from third parties, such as stock images, fonts and hosted services, and those stay under their own licences and may need replacing or re-licensing in your name. A different host may also need to adapt the files. Domain fees, migration work and third-party subscriptions are not included.

What we keep after you leave. We keep an archived copy of your website, including a site that had not launched when you left, meaning its files, content and images, for 24 months after your service ends, so we can restore your site if you return and so we can re-issue your package if you ask for it later. We keep the business details you gave us at intake for the same 24 months, for the same reason. We keep billing records for 7 years because tax and accounting rules require it. You can ask us to delete your personal details at any time and we will, apart from what we are required to keep. If you do ask us to delete them, we will not be able to re-issue your package or restore your site later.

Effect of termination: Upon termination, your right to use any unpaid-for work product ceases immediately. We retain records required by law or needed to resolve open disputes.

Survival. The following sections survive termination or expiration of these Terms: Section 5 (Refund Policy), Section 6 (Payment Disputes), Section 7A (Franchise and Brand Authorization), Section 8 (Intellectual Property), Section 10 (Limitation of Liability), Section 11 (Disclaimer of Warranties), Section 12 (Indemnification), Section 13 (Dispute Resolution), and the confidentiality, governing law, and general provisions in Sections 17-19.

16A. Force Majeure

We are not liable for any failure or delay in performing obligations under these Terms caused by circumstances beyond our reasonable control, including but not limited to: acts of God, natural disasters, fire, flood, earthquake, pandemic, epidemic, war, terrorism, civil unrest, labor disputes, government actions or regulations, internet or telecommunications failures, power outages, cyberattacks, or failures of third-party hosting and infrastructure providers (including Cloudflare). Our obligations are suspended for the duration of any such event, and we will resume performance as soon as reasonably practicable. If a force majeure event continues for more than 60 consecutive days, either party may terminate the affected services with written notice, with no refund obligation for services already delivered.

17-19. General Provisions

Claims and notice. A party shall give written notice describing a claim within 90 days after it knew or reasonably should have known the material facts supporting the claim. Delay waives recovery only to the extent it materially prejudices the receiving party's ability to investigate or mitigate. Any arbitration or action must be commenced within one year after the claim was discovered or reasonably should have been discovered, but never before the claimed loss could reasonably be ascertained. Fraudulent concealment tolls the period. This section does not shorten a period or waive a right where applicable law prohibits doing so.

Confidentiality. We will treat your business information as confidential and will not share it with competitors or third parties except as necessary to provide services.

Entire Agreement. These Terms, together with your checkout order and the documents you accepted at checkout, constitute the entire agreement between the parties. If you and Reboot Inc. separately sign an order, that signed order controls a conflict it expressly identifies.

Severability. If any provision is found unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain in full force.

Changes to Terms. A customer-specific amendment must be in a writing accepted by both parties. Xomer may make a nonmaterial administrative clarification prospectively by retainable notice. For any material change, Xomer will give a clear, retainable advance notice identifying Xomer, the old and new term, the effective date, and the direct cancellation method. The notice period will be at least 30 days and will be 60 days for a price increase after the first 12 months. A material change takes effect no earlier than the next renewal after the notice period, does not alter an accrued right or pending dispute, and permits Customer to cancel before it takes effect. A change to arbitration, class waiver, forum, liability limits, or dispute procedures requires Customer's fresh affirmative assent and does not bind a Customer who does not assent.

Waiver. Our failure to enforce any provision of these Terms on one occasion does not constitute a waiver of our right to enforce that provision or any other provision on any future occasion. No waiver is effective unless made in writing and signed by an authorized representative of Reboot Inc.

Assignment. You may not assign, transfer, or delegate any rights or obligations under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of substantially all our assets. Any purported assignment without consent is void.

Free Audit Limitation. Free website audits are informational assessments provided without warranty of any kind. No client relationship is created and no liability attaches to recommendations made in a free audit. Implementing any audit recommendation is at your sole risk and judgment. Audit recipients who paid $0 have no monetary basis for a damages claim under Section 10.

Governing Law. These Terms are governed by Nevada law, without regard to conflict-of-law principles, except where applicable law provides nonwaivable rights or protections.

International Users. Our services are intended for US-based businesses. If you access them elsewhere, applicable mandatory local law may apply.

20. Contact